I want my Spare Wheel and I want my Sensor Button Fixed

<p>In March this year i took my car in for repairs at N1 City Land Rover. My car had locked the front tyres and it was towed in to Land Rover. They did the diagnosis and said the Hub needs to be replaced, i gave them the go ahead. After i paid, i got my car back and could see the suspension was down. i tried using the button to pull up the car but the button was not working whereas it was working before i booked the car in. I called Kim (Service Consultant) and she told me that Ronaldo (Service Advisor) will get back to me. I waited that day no one called, i decided to call again the next day and spoke to Ronaldo and told him about the suspension that is down and that the button is not working to adjust the level of the car. He told me to bring the car in the next day of which i did, i waited for him to call me back and he never did. I called him 2 days after and he told that the reason why the suspension is low is because the Sensor is not working and i need to replace the Sensor of which i agreed for them to replace it. I got my car back after the 3rd day, the suspension was lifted but the button was still not working. I called Ronaldo again cause he told me if we replace the Sensor the button should work. He told me that they dont know whats causing the button not to work but they will have to book it in so that the Technicians can give diagnosis. I waited for about 2 days and i called Ronaldo again and he told me that its the Valve that is faulty and it will cost R14000. I told him no way i dont have that kind of money, i collected my car. When i got home i noticed that my spare wheel was removed from the back and i called Ronaldo to ask what happened to my tyre and he told me that he will have to ask the Technician where the tryre was. Ive been waiting ever since no one is getting back to me about my spare wheel. Last week i received a call from their Customer Service Department asking me to rate the service i received, i stated all my complaints and told them that i was not happy with the service i received and they said they will escalate to the Service Manager, im still waiting. What i noticed with Land Rover is that nobody wants to take responsibility for their actions and treat us Customers differently. I paid alot of money to have my car fixed only to notice that im paying for their mistakes as well. Even the back and front sensor is not working after they fixed the hub/suspension. Land Rover have *********** staff and I will never take my car back for a service with them. ****ed to the Max. </p>