Highly Frustrating Service!!!

It is with great dismay that I once again take to Hellopeter to get the message across.

Since my last review I was called by Gregory Van Der Plank (seemingly head of customer care) who was going to arrange for 2 level 4 tech’s to come from Pretoria with a vehicle exactly the same as mine and then seeing where the differences are when testing the two vehicles and then doing fault finding. This was a week and 2 days ago, still nothing.

The dealer principal at Jaguar Land Rover CT Clinton was going to get back to me regarding a new vehicle as they are not finding the issue with my vehicle, still no call, no mails nothing.

We have tried again to negotiate with them, surely they must have insurances to cover things like this? My vehicle is still under warranty! We are totally open to negotiate but unfortunately Jaguar Land Rover South Africa fails horribly in customer satisfaction. Sincerely, Highly dissapointed Highy frustrated PJ