dispicable service

Good day

I purchased a Vehicle from Land rover Waterford in April 2019 and I was assisted by Duran. Shortly after I had purchased the vehicle I had issues with the car and I was advised that the warranty was not valid because the previous owner had missed a service date in the past.This information was not liaised to me when I purchased the car. Before we purchased the car I asked Duran if the car will be serviced and he said yes. When I got the car it wasn't serviced and he said I could take it to any Renault when I'm ready. When I went to Renault I was told I couldn't be assisted and eventually I was after a long and tedious fight between Renault and Land rover. I was then assisted and was told when my next service would be.I asked If I wouldn't have to go through this back and fourth process and was told no I should bring it back to Renault East rand and I will be assisted.Now my car says I'm due for a next service and I have found myself calling Land rover and Renault East rand again. I then sent Duran a message to tell him that Renault won't assist because the service plan has expired. Again Duran mentioned nothing. about the car being out of the service plan.He confirms this information and I ask him who had covered the service in April after you resolved the issue and he fails to explain to me. Honestly since I bough this car from Land rover Waterford,I regret having dealt with them in the first place.To make matters worse he has attitude and tells me that he never said they would cover the service. I know very well that Land rover would not cover the service but if he had told me that the Renault service plan had expired I wouldn't have bought it there in the first place.I mean I bought this car in April and a few months down the line the brake pads are making a noise and I must pay for it that's totally unacceptable.

The attitude I'm getting from Duran and William is totally disgusting and unacceptable.

Regards

Moshabi Ledwaba

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