Disgusting service from Jaguar

<p>My Jaguar went into Jaguar Service Centre on Mon 24 April as it was cutting out all the time when I was driving. I never heard a word from Jaguar until the FOLLOWING Tues, 2 May, when I phoned to ask what was happening. Why had Jaguar kept the car for this amount of time and done nothing to it in over a week???</p> <p>They said they had not yet found the fault, but they would keep me updated.</p> <p>Once again , this morning, the 4 May, I had to phone to ask what was happening to my car, they told me they have still not found the fault. I asked why no one had contacted me, and no explanation was offered.</p> <p>Jaguar, this is really bad service. I receive a call from Jaguar at least every six months trying to sell me a new car, but you guys aren't even capable of keeping clients updated when the car is brought in with a small problem.</p> <p>Mr Managing Director of Jaguar, how would you feel if your Jaguar was kept for almost 2 weeks with NO calls to update you about the progress??</p> <p>PLEASE get back to me with an answer today.</p> <p>Thanks</p> <p>Sergio Resca and Roy Gardner</p> <p> </p>