Dealer Principal's Attitude

I was revered to you as I feel that jaguar land rover SA is not dealing with my complaint with urgency. Below is what I had to endure by the dealer principal of Jaguar Land Rover West Rand.

WORST SERVICE EVER!!!!!

It is with utter distress and disappointment that I take to this page. Our Range Rover whent in for a noise it made when starting,( about 3 weeks ago) that was fixed but..... It came back with the locking mechanism not working. I then took it back ( 2weeks ago) and that is not 100% working now but!!!!! It came back and now it's leaking OIL So Monday 04/12/17 I take it back and left the keys and wanted to leave (with transport provided) and went to reception to ask the lady to please get me transport cause I don't want to get upset and blow my top. I then proceeded outside to have a smoke. Then the dealer principal comes out and confront me for saying I don't want to blow my top and how counterproductive I am and that cars are made by humans and it dose breakdown and and... Then he proceeds to tell me that he dose not want to get angry at me. Needless to say, that dose not sit well with me. My car needs to be fixed as we need transport and not for it to be broken every time it go's in for repairs.

The fact that my extended warranty is paying for things that we did not break The fact that the dealer principal tried to intimidated me The fact that there is NEVER a courtesy car available even though they where informed that my wife travels to PTA.

WORST SERVICE EVER.