cost to damage i believe they caused

with great disappointment: Took my car in for a water leak , they fixed , i paid. On the day of the car suppose to come back. They tell me the fan is not kicking in... i said that was a b.....s.. story as the car was perfectly running with regards to the fan. I asked for there initial diagnostics report... till today NOTHING. The most disappointing servers. if i am not calling then i get no feedback. Even if i get to leave a message , days go by with no call back.

But my question is apart from the service.. is it somehow possible that they possibly damaged something and now i must fit the bill ? hence they assembled and everything , then they come with this b... s .. story about the fan. my car is now at Jaguar Bedfordview for 3 weeks now. I am so ****ed.

hence the very car i was driving for 137km , 40km daily with no overheating issues.