LB
Lauren B

1 reviews | Active since Jul 2015

15 Jun 2023, 13:01

Brand new 2023 Range Rover sport

To whom it may concern

I bought the brand new Range Rover sport 2023, my car is now at Range Rover umhlanga for the 8th time!!!!! In 6 months I’ve had my car for maybe 3 months!!!!! It keeps breaking down!!?! And there has been track of communication for the last 6 months to Range Rover!!!!! I’m absolutely disgusted in Range Rover and again on Tuesday the 13th June 2023, on the way to school the car shuts down totally again!!!!!! I have now had enough!!!! I will be getting my lawyer involved aswell as the ombudsman!!!!! The service and no care from jaguar Land Rover umhlanga is also shocking no one returns my calls!! I want a new car this is enough, my kids and I are at risk with a car breaking down every single month since I bought it!!!!!

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Replies (1)
Jaguar Land Rover South Africa
Jaguar Land Rover South Africa's reply15 Jun 2023, 13:11
Official
 Dear Lauren, 

We are sorry to learn of your dissatisfaction and thank you for affording us the opportunity to look into your matter. Please note that your concerns have been escalated to a Senior Case Manager who will be in contact with you to assist further. 

Regards, 
Land Rover South Africa