Bad service

I took my car in last year December 2022 at Jaguar Land Rover Rustenburg and till this day my car is still not fixed because apparently they only have one technician who has to attend to other cars that have been there long before me. When I asked for a courtesy car I was told that they don't have any cars at the moment. It's been over a month now and my car is still not fixed. Every time I enquire I am being told that the technician is busy with another car and won't be able to attend to my car yet. And what really frustrates me the most is that they said the repair on my car will only take 3 days but they still haven't finished yet. This is by far the worst experience and inconvenience I have ever experienced. Wow I honestly wasn't expecting this kind of service from Land Rover.