BR
Brandon R

1 reviews | Active since Jun 2024

07 Jun 2024, 14:58

Terrible after service and no spare parts available.

Terrible after service and no spare parts available.

On my first service with JAC I needed break pad replacements so they told me they need to keep the car an extra day as they had to order stock. 3 days later still no stock so I took my T8 back, only 2 weeks later did stock arrive and my car had to go in again, 4 days without a car for a service that should take 1.

Fast forward to 2nd service with JAC, when I get my T8 back they tell me they need to replace the water bottle. 3 weeks later and still no stock has arrived. Subsequently after my service they broke my tailgate which now can't unlock anymore, I book it in for an entire day for them to fix as they said they can't give me a time on how long it'll take to fix and now after fetching it, they said they didn't have enough time to fix it. ( why make me book it on a specific day for the whole day if you know you have too many other bookings?) Again, what should be a 1 day car service is now going to turn into a 4 day service due to poor servicing (breaking things that weren't broken) and lack of simple spare parts. Won't recommend buying JAC

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