JAC Westrand Motor Vehicles

JAC Motors Westrand – Roodepoort

In February 2024 I bought a used Toyota Agyo 2012 model from JAC Motors in Roodepoort.

Although the Sales process was pleasant and friendly.

The quality of their inspection on a used vehicle lacks severely.

Within the first week of purchase the following occurred: 1) Right Front Head Light • Water was seeping into the headlight itself. • This was eventually replaced.

2) Visible Water Marks on the Inside of the Vehicle Roof. • Water is seeping in at either the Third High Brake Light and/or the two rubber roof rail guards.

3) In March 2024 • I took the vehicle for a shock Test at Tyre Mart. • The Left front shoch was at 0.29% and the right front shock was at 0.30% • I replaced both the shocks at my own cost. • How did the vehicle pass the Road Worthy Test….?

4) Shocks • I then was asked by Tyre Mart to come back in 8/9 months time to redo the shock test. • I did this procedure and subsequently took the vehicle to Best Drive for a detailed inspection. • The back shocks completely collapsed. • Now my gripe with this is that how on earth did this vehicle pass the Road Worthy Test!!!

5) Stabilising Links • When we replaced the front shocks we also replaced the stabalising links on the left and right. • There simply was nothing left, based on how they should look like brand new. • Again at my cost.

6) Gear Box • In July 2024, the gearbox made tremendous noise and would not engage second gear. • I took the vehicle to Bosch Service Centre and we found that the seal around the gearbox was sealed with Silicone. • Again at my cost this was replaced and corrected.

7) Left Front CV Boot Leaking • The left front CV boot was leaking grease. • This was eventually replaced. • However this is the manner in which I received the vehicle.

8) Vehicle Main Key • On the date of purchase we was informed that an replacement key is being sourced the current key was broken. • This was eventually replaced.

Now I accept that a vehicle in a used / secondhand condition will have some wear and tear.

My complete disgust is that these are blatantly ignored, not even an oversight, these things are visible and simply just ignored.

Now JAC I don’t know if you are aware that I am taking a massive financial commitment to the Bank to which I owe the debit of purchasing the vehicle. At the very least would you do your Job and ensure that certain blatantly visible damage and problems are fixed and not simply ignored. Please take my experience as a lesson for you not to purchase a used vehicle from JAC Roodepoort.