Swimswap not done after a full week

<p>My name is Ntombifuthi ID ********** 298086 on the 31 Jan 2017 I called Jabba stating that i need to do a sim swap after i lost my phone. </p> <p>i was then told by the consultant i need to email ********** att my proof of address and id copy i did that the same day i was also told to send it to Toni it will the take up to 72 working hours for my number to be converted to prepaid then i call (cellc) to do sim swap.</p> <p>Today on the 9the i called Jabba to check why was my number still not converted to cell c i spend R24 on airtime just to ask that question at the end i was told i have to wait another 3 working days i dont understand the incompitancey of Jabba i am so angry dissapointed and i really need to use my old no ASAP</p> <p> </p> <p>OLD NO: ********** 133</p> <p>CONTACT NO NOW: ********** 701</p>