poor workmanship

Good Day <br> <br> I bought the tablet or open a contract with Jabba connects and received my parcel on the 02 of February and it didn't work properly and it sir pose to be new. I Phoned Jabba connect and they come and collect it on the 17 of march and yet I have received no feedback from anyone, I don't know what is happening every time they say someone will contact me soon and it will take 21 working days but my question was why is it taking so long and why you give me a broken thing in the first place.<br> <br> Till this day no-one bothered to phone me back and all I get from the emails is someone will contact you shortly.I am very disappoint in this service as I didn't expect this when I open the contract. And it is more the the 21 working days as they promised. Highly disappointed. And when I wanted to cancel my contract of there poor workmanship they give me a huge amount that I cont afford.