1 reviews | Active since Oct 2015
Poor Servcie
The service I received from Jabba Connect was pathetic to say the least and this just to block a cellphone of mine that was ******. I was informed to sent through the blacklisting forms and it will take 72 hours to block. I sent through my form on Monday 19.10.2015. Followed up on 20.10.2015 and received no reply. I followed up on Friday and was told they only received my form 3 days ago so i have to wait as there turn around time is 72 hours. I called back a second time and the agent told me she followed up. I phoned again a third time and was told they cannot assist as my forms are not fully completed.<br> <br> I asked the agent why is there such a long turn around time just to block a phone as it is done immediately via MTN Vodacom etc. She rep**** that they are no MTN etc and there is nothing she can do.<br> <br> How pathetic is that. <br> <br> DON'T EVER TAKE OUT A CONTRACT VIA JABBA CONNECT.
Thank you for bringing this matter to our attention.
You complaint has been escalated and contact will be made with you within the next 24-48hrs.
Kind Regards
Jabba Connect
Best regards,
Thank you for bringing this matter to our attention.
You complaint has been escalated and contact will be made with you within the next 24-48hrs.
Kind Regards
Jabba Connect
Best regards,
