JL
John L

1 reviews | Active since Feb 2015

25 Feb 2015, 12:15

NEW FAULTY CELL PHONE

I have returned a brand new faulty Asia 300 unit to JABA CONNECT on the 11 December 2014.<br> Today is the 25th of February 2015 JABA CONECT has not once cal me to inform me what the status of the faulty unit is. I did not with hold any monthly payment.<br> This is very poor service. I called to follow up in January 14 and I was informed the unit will be sent for repairs it is approximately 32 days since the faulty unit was sent for repairs and up to now nobody bother to call to give feedback. By now I want people to know JABA CONNECT w.r.t. CUSTOMER SERVICE is bad news and I will tell others about it.

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