1 reviews | Active since Jun 2015
Double debiting of my account
I have called numerous times and have even asked to speak to their manager, which never happened on this matter, I have reached my limit with this kind of unproffesional behaviour.<br> <br> I unfortunately have a cellphone contract with Jabba Connect and have been persistantly bombarded with their NAEDO system every mid-month ranging from anytime from the 12 to the 15th where they debit my account unauthorised, they then debit my account again on the 25th which was the agreed date. After speaking to one of the call center consultant on the 10th of June who assured me that the NAEDO will not run, I am beyond aggrevated by their lack of honesty and integrity as far as their word and service is concerned. Moreover there has not been even a missed payment on my contract for them to excuse themselves for their nonsensical behaviour.<br> <br> I have incurred bank charges which they won't refund because of their this and I want this matter resolved.<br> <br> On their there is not even adress for any complaints you might have.<br> <br> I regret having a contract with these people, its clear they DO NOT care about their customers and intergrity is not their front in dealing with clients!<br>
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Kind Regards
Jabba Connect
Thank you for informing us of your complaint.
The relevant department will provide feedback within 24-48hrs
Kind Regards
Jabba Connect
