DR
Dineo R

1 reviews | Active since Feb 2015

11 Feb 2015, 13:00

Disgusting Service -Horribly Shocking

I bought a phone about six months ago.3 months later the phone is no longer working,I called jabba connect from November ,then i was assured that my phone will be collected to be taken in for repairs.In December i called again ..no response ...its now february and my phone has not been collected to be taken in for repairs.The team leaders are horribly *********** i have been waiting for a manager to call me .Worse part this morning i called to check if anyone tried to call me a lady by the name of Nkululeko told how i should keep my phone on me to avoid missed calls from them (in a rude manner) .Ur service is disgusting and i will take this matter further with my lawyer to cancel the contract as i cannot pay for a phone that is not working.Jabba connect staff is *********** and they dont have a sense of urgency. <br> <br> The service level is absolutely disgusting ...<br> <br> Regards,<br> <br> Dineo

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Replies (1)
Jabba Connect
Jabba Connect's reply11 Feb 2015, 13:56
Official
Hello Dineo Bassie,

Thank you for alerting informing us of your complaint.

This matter has been escalated and feedback will be provided within 24-48hours

Kind Regards
Jabba Connect