Contract upgrade denied

<p>I was contacted 2 years ago, to sign up for a cell contract with Jabba Connect. In November 2016 I called them to find out when I would be due for an upgrade, to which I was told it would be in Feb 2017. I tried calling them again, but received no answer on their land line. I them e-mailed them with my query, to which I simply received a reply of: </p> <p>"We are currently not in a position to offer you upgrade due to restructuring within the company, so we will not renew the contract after the existing contract has ended"</p> <p> </p> <p>I sent another e-mail to enquire what my options are going forward, and when my contract period would end, to which I have not even received as much as a "Go to Hell" reply.</p> <p> </p> <p>This, in my opinion, is the epitome of terrible service</p>