aG
andri G

1 reviews | Active since Dec 2015

03 Dec 2015, 12:40

BAD SERVICE LEADS TO INCORRECT LISTING ON ITC

IN JANUARY 2015 I CONTACTED JABBA CONNECT - MY CELL PHONE PROVIDER - THAT THEY WERE NOT CREDITING MY ACCOUNT WITH THE CORRECT MINUTES AS PER OUR CONTRACT. AFTER NUMEROUS PHONE CALLS (THAT I PAID FOR) I STOPPED MY DEBIT ORDER IN MARCH 2015. NOT WILLING TO PAY FOR SOMETHING I WAS NOT RECEIVING.<br> SUDDENLY IN APRIL JABBA STARTED CONTACTING ME FOR PAYMENT. I SAID I WILL PAY ONCE MY ACCOUNT IS CREDITED. EVERY SECOND DAY A DIFFERENT OPERATOR WOULD PHONE ME AND ID HAVE TO EXPLAIN MY PROBLEM ALL OVER AGAIN. IN JUNE ANOTHER OPERATOR PROMISED THEY WILL SORT ME OUT IF I PAY HALF MY ARREARS. WHICH I DID. HOWEVER MY ACCOUNT WAS STILL NOT CORRECTED. IN SEPTEMBER THEY LISTED ME AS A DEFAULT PAYER FOR R2419. WHICH I PAID TO CLEAR MY RECORD. I AM STILL LISTED NOW TWO MONTHS LATER EVEN THOUGH MY ACCOUNT IS UP TO DATE AND I AM STILL NOT RECEIVING MY MINUTES. I WILL NEVER DO BUSINESS AGAIN WITH ANYONE THAT DOES NOT HAVE A PHYSICAL RETAIL SHOP WHERE I CAN LOOK SOMONE IN THE EYE AND DO BUSINESS WITH. CELL C - YOU SHOULD WAKE UP WITH WHOM YOU DO BUSINESS WITH. I WILL NOT SUPPORT CELL C IN THE FUTURE EITHER AS THEY AFFILIATE THEMSELVES WITH DISHONEST AND ********* PEOPLE.

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