BAD SERVICE AND INCORRECT DEBITING

I am completely unsatisfied with the service of Jabba Connect, at first it was really great until i became unemployed for 3 monthes then it was like i had become a ********, i have since paid the amount due and continued with my debit order, being employed now and the service has just got worse.<br> <br> On the 15th my account was debited without permission, for almost double the ammount due for the end of the month, you try and call and the agent picks the phone up and puts it back on the hook. i tried calling agin today only to be bounced from one billing agent to the next, on top of that these call center agents sound as if the have a hangover and are not in the mood to deal with clients, is this because they know they are in the wrong?<br> <br> I am thinking of not renewing my contract with them as it is unacceptable to treat your clients with such disrespect.<br> <br> Highly Unhappy<br> Nicole