aG
andri G

1 reviews | Active since Dec 2015

08 Mar 2016, 13:33

bad bad bad bad bad bad service

Jabba connect is by the far the worst company I have ever dealt with. Jabba connect is the reason I will never never ever buy ANYTHING over a telephone again... If I cant WALK into a shop and get REAL life personal service I ain't spending a cent on that company. I spent hours upon hours upon hours on their call centre line trying to sort an issue out.. spoke to a different operator each time - had to re-explain my story to 50 different operators (very unprofessional operators at that) and to date I have not been assisted. Jabba connect in turn listed me as a \debt written off\" on credit bureau after I cancelled and paid my total contract off to get rid of my Jabba contract, 10 months prior my contract would have ended and I get LISTED ON CREDIT BUREAU!!! Shame on you Jabba connect. Shame on you...... I do so hope everyone that thinks of using your terrible service as a cell phone provider reads this letter before they get themselves into such a bad situation with your terrible company and save themselves days and weeks of hassle frustration and disappointment. I am currently STILL LISTED AS A 'BAD DEBT WRITTEN OFF' ON MY CREDIT REPORT...<br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> <br> "

0
Replies (1)
Jabba Connect
Jabba Connect's reply18 Apr 2016, 11:37
Official
Hello aeg,

Thank you for bring this matter to our attention.

Your complaint has been escalated to the relevant department.

You will be contacted within the next 24-48hrs.