FM
Farrein M

1 reviews | Active since Mar 2021

09 Jul 2025, 15:41

Worst worst

If here was a blank stars o would give them that My poor Grandmother 72 years is struggling to get funeral benefit after 16 years loyal payment . Looking for everything small to avoid payment Honestly people stick to Your trusted names in the industry for funeral en death benefits.

0
Replies (2)
IUA Business Solutions
IUA Business Solutions's reply09 Jul 2025, 15:44
Official
Dear Farrein M

We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.

Kind Regards,
IUA COMPLAINTS TEAM
IUA Business Solutions
IUA Business Solutions's reply17 Jul 2025, 08:27
Official
Dear Dear Farrein M

We would like to take this opportunity to thank you for making us aware of your experience and we apologise for any inconvenience caused. We are pleased to confirm you that your claim has been approved.

Kind Regards
IUA COMPLAINTS TEAM