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jelele M
1 reviews | Active since Aug 2013
05 May 2021, 12:40
Worst Service
I have taken the warranty cover since last year February 2020, I have not claimed until March 2021 for sensor repair and after calls after calls my claim has been rejected as the component is not covered. When i enquire about my refund, i was informed the will be no refund as I was a risk. Worst service, i will never recommend it to anyone
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IUA Business Solutions's replyOfficial
05 May 2021, 14:28Dear Jelele,
We acknowledge receipt of your complaint. We are sorry to hear of your dissatisfaction.
Please be advised that the matter has been redirected to the Bidvest Insurance Complaints Team. A dedicated representative will investigate the matter and provide you with feedback accordingly. Should you wish to follow up with the matter, you may contact them on complaints @ bidvestinsurance. co. za .
We trust that the above is found in order.
Kind Regards
IUA COMPLAINTS TEAM
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply05 May 2021, 14:28
Official
Dear Jelele,
We acknowledge receipt of your complaint. We are sorry to hear of your dissatisfaction.
Please be advised that the matter has been redirected to the Bidvest Insurance Complaints Team. A dedicated representative will investigate the matter and provide you with feedback accordingly. Should you wish to follow up with the matter, you may contact them on complaints @ bidvestinsurance. co. za .
We trust that the above is found in order.
Kind Regards
IUA COMPLAINTS TEAM
Kind Regards
IUA COMPLAINTS TEAM