Worst service

I have had the worst experience with this company I have put in a claim for my hospital stay already beginning of this month, all information required was sent by the 5th of this month to date I have not received any feedback or update. I have spoken to three advisor who have told me the same issue we have received your document it is being referred for assessment but still nothing. I have spoken to Kelly who promised she is attaching the documents and I later spoke to Robyn who also confirmed the same issue that she will refer for assessment and yet nothing. I am calling again today the 24th November and the gentle I just spoke also confirms the same to attach my information with the hope I will get some feedback. I had previous asked Robyn a manager to call me I have not received no feedback instead I am asked about a hospital stamp when I have provided a whole invoice of my stay and the hospital information which they can gladly call if they need to confirm anything. I never had to deal with all this when it was handled directly by hollard not to say they any better. This is really pathetic, and a horrible experience