RM
Rosinah M

1 reviews | Active since Nov 2016

27 Dec 2023, 11:59

We submitted a claim on the 18th of December and there is still no correspondence from the company

We submitted a claim on the 18th of December and there is still no correspondence from the company. We received an sms today the 27th of December 2023 saying that the claim is still waiting to be processed. These people do not even communicate.

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply27 Dec 2023, 12:58
Official
Dear Rosinah Magidi
  
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
  
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
  
Kind Regards 
IUA COMPLAINTS TEAM