MM
Mbali M

1 reviews | Active since Oct 2014

09 Mar 2020, 16:17

VERY PATHETIC SERVICE

my ID is *** Iam currently experiencing a VERY VERY PATHETIC SERVICE from IUA business solutions.I would not recomment anybody to JOIN them .I have been incontact with their rim and tyre department since last month February with regards to my tyres .I hit a pothole last months and 2of my tyres were damaged .I have sent them all the photos and the proof of payment and invoice from superquick .They keep requesting that I send the very same documents over and over .till today they have not paid .they keep giving me a run around I feel like they don't want to pay .THIS company needs to be dealt with .I believe something needs to be done everyone is complaining about them

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply10 Mar 2020, 10:06
Official
Dear Ms Sigudu,

We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.

Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly. 

We may contact you should we require further information. 

We trust that the above is found in order. 

Kind Regards,
THE COMPLAINTS TEAM