MM
Merlin M

1 reviews | Active since Mar 2020

29 Jun 2020, 14:36

VERY HAPPY BIDVEST CUSTOMER

i would like to thank IUA Business Solutions for following up with my concern/claim and responding very quick to correct an unnecessary flaw.

i hope we can build a bridge of mutual understanding and trust.

thanks for following up.Means alot to me.

will highly recommend your services.

best regards Mr.M.Mentor

0
Replies (3)
IUA Business Solutions
IUA Business Solutions's reply29 Jun 2020, 15:32
Official
Dear Mr Mentor

Thank you for taking the time to rate your experience with IUA and we appreciate your positive feedback. It is valuable feedback such as this which enables us to continuously improve our processes. 
  
Kind Regards,
IUA Customer Experience Team


MM
Merlin M's update29 Jun 2020, 17:57
Reviewer Update
I would especially thank Rashieka for exceptional customer service and professional phone etiquette. Superb!!!!

Her manager must give her a promotion for her excellent work ethic and passion for details.
Heartfelt Appreciation to her.

Thank you Rashieka for following up.
Best regards
Mr. M. Mentor
IUA Business Solutions
IUA Business Solutions's reply30 Jun 2020, 11:02
Official
Dear Mr Mentor,

Thank you for the great feedback. The message was conveyed to the administrator and management.  
 
Kind Regards,
IUA Complaints Team