VERY BAD CUSTOMER SERVICE. I WILL NEVER DO BUSINESS WITH THEM AGAIN.

Item: IUA Business Solutions
Rating: 1
Author: Lekoko R

This guys gave me a 2 years warranty, their product broke within the first year. Instead of fixing the problem the keep looking for reasons not to pay. Every time they diagnose or investigate the problem, I am paying the cost. It’s been almost a month of back and forth, my car is not yet fixed, mxm.

Helpful (0)

Replies (2)

IUA Business Solutions's replyOfficial

15 Apr 2019, 08:25

We acknowledge receipt of your review and thank you for bringing the matter to our attention.

We are sorry to hear of your dissatisfaction with the claims process. The matter has been allocated to an administrator for investigation and urgent feedback.

We trust that you find the above in order.

Kind Regards
The Complaints Team

IUA Business Solutions's reply15 Apr 2019, 08:25

Official

IUA Business Solutions's replyOfficial

15 Apr 2019, 15:07

Dear Mr Rapolai,

Please note that a response has been sent to you on email.

Kind Regards,
IUA COMPLAINTS TEAM

IUA Business Solutions's reply15 Apr 2019, 15:07

Official

Dear Mr Rapolai,

Please note that a response has been sent to you on email.

Kind Regards,
IUA COMPLAINTS TEAM