JM
Jostina M
1 reviews | Active since Nov 2021
06 Dec 2021, 14:52
Very bad Customer Service
Retrenchment claim:Ms Jostina Modiba:BLP*** Iua business insurance is the worst insurance company I have ever dealt with, I've been paying for the retrenchment insurance for a period of four years but when they have to pay it's a problem. I have since sent my claim on the 2nd of November and to date I have not received any form of communication as to what is going on with my claim. I have to be the one calling them time time. I must say that I am realy glad that I am going through this, in order to knw that this insurance companies that are not well know they take their customers for granted.
Helpful (0)
Replies (3)0
Replies (3)
IUA Business Solutions's replyOfficial
06 Dec 2021, 15:39Dear Jostina Modiba
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply06 Dec 2021, 15:39
Official
Dear Jostina Modiba
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated representative, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
JM
Jostina M's updateReviewer Update
07 Dec 2021, 12:05Still no communication, I am very disappointed.
JM
Jostina M's update07 Dec 2021, 12:05
Reviewer Update
Still no communication, I am very disappointed.
IUA Business Solutions's replyOfficial
07 Dec 2021, 14:21 Dear Jostina Modiba
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
A representative will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
A representative will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply07 Dec 2021, 14:21
Official
Dear Jostina Modiba
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
A representative will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
A representative will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM