GP
Gary P

1 reviews | Active since Sept 2013

27 Nov 2017, 14:37

Useless response

I have a scratch and dent policy with a Bidvest and they have outsourced the operations of claiming to iua business solutions. After submitting a claim I have been given nothing but the run around. My claim went in on 7/11/17 and each time they request additional submission I have to contact them to find out the status. Really!!!

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply27 Nov 2017, 14:59
Official

Dear Paul

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that your complaint has been assigned to administrator and is currently being investigated. A detailed response will be communicated to you upon completion.

We appreciate your patience in this regard and trust that you find the above in order.

Kind regards,

Fikile Marhwa