UNHAPPY DISGUSTED CLIENT

The tyre dealer submitted a claim between the 23/08/2021 & 25/08/2021 for a tyre claim. After submitting the claim, we have been taken from pilar to post, where agents are being rude when calling, giving attitude, submitting documents almost every day and instead of being told to submit the missing documents, we are told to submit all the documents all over again, being taken for a ride. When i bought the car from Toyota, i was only advised of the insurance to cover the tyres and not provided with the exclusion, and what i don't understand of the company is them asking me to submit every day every picture showing all tyres and them seeing it and making me a fool instead of wasting my time, i had to buy the Tyre cash as i needed to use my car and today the 08/09/2021- I am told that i have been rejected due to wear and tear, as if all the tyres are worn and teared? What about the money i have been paying the company for months, i have read reviews monthly and thought to myself that i will not be treated like all the other clients are complaining about the unfair treatment from this company as i have submitted all they wanted. If you have been deducting my money for months and today you decline me for wear and tear, can I be reimbursed all my installments from the date of inception as I was not helped by your company at all, i have never claimed and this is first time im claiming after I have encountered a problem with the tyres on the vehicle. Can I be reimbursed my installments from date of inception and the policy be cancelled? im so unhappy: I DONT SEE A POINT OF HAVONG THIS POLICY WHEMN YOIU DONT COVER WEAR AND TEAR? MUST A CAR FLY WHEN IT IS DRIVING? HAVE YOUR TYRES NOT WORN OUT FROM BEING DRIVEN? IT WOULDVE BEEN THE SAME WHERE I WOULD HAVE CLAIMED AND I WOULD STILL BE DECLINED IF I JUST DO A NORMAL TYRE CLAIM AS THE TYRES WOULD NOT BE DAMAGED AS PER YOUR CASE. YOU HAVE *** EXCUSES FOR A REPUTABLE COMPANY EXPECTING TO BE PROVIDED WITH GREAT SERVICES AND SHAME FROM THE FIRST CALL TILL THE LAST I WAS TREATED WITH DISRESPECT FROM ALLMYOUR AGENTS. CANCEL THE POLICY AND RE IMBURSE MY INSTALLMENTS OR RE IMBURSE MY MONEY AS I HAVE BOUGHT THE TYRES AS I HAD INSURANCE THAT I WAS CERTAIN WOULD COVER FOR ME. I WANT MY MONEY!!!!!!