BM
Beverley M

1 reviews | Active since Jan 2014

01 Oct 2020, 09:44

******* & ********

Disappointing Service at its best.

I submitted a claim on the 8th September for the retrenchment benefit and to date I am still waiting , it’s frustrating being the one who has to call to find out what is happening.

IUA is clearly ******** a lot of us, and it’s time that this insurance company is exposed for their dealings on the media and everywhere possible.

We cannot sit back and let this company treat us the way it does while continuing to ***** money from clients, enough is enough.

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply01 Oct 2020, 10:40
Official
Dear Beverley,

We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.

Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly. 

We may contact you should we require further information. 

Kind Regards,
THE COMPLAINTS TEAM