1 reviews | Active since Jul 2016

25 Oct 2018, 15:04

They Will Not Pay You !!!!

Beware this company will find a reason not to pay you out, quick to sell me a policy disability or loss of income, so I had a stroke in July, submitted a claim, then had mountains of paperwork to assemble, absolute zero correspondence from these people including failure to send me a copy of my policy and you know the answer after complaining to Wesbank, claim rejected as of 25 Oct 2018, haven't worked since 17th July, I still haven't regained my full eyesight, definitely can not work, definitely not receiving a source of income. So I warn you dont waste your valuable money, just take a look at all the negative results on this company, sis disgusting and shame on you Wesbank for being in Cahoots with this company.

0
Replies (4)
IUA Business Solutions
IUA Business Solutions's reply25 Oct 2018, 15:49
Official

Dear Mr Banks

We acknowledge receipt of your comments.

Kindly note that the matter has been assigned to an administrator and you will be provided with a response to your personal inbox.

We appreciate your patience in this regard.

Kind regards

IUA Business Solutions

Complaints Team

's update01 Nov 2018, 09:53
Reviewer Update
So now just over 3 months since I got sick, I have to reveal six months bank statements, proving that I am not earning a salary, so like I said previously, this company will go out of their way not to pay you !!! Why should I have to reveal sensitive information to some arb email address ? Why do you also lie in writing, saying you couldn't get hold of me ? All stall tactics !!!
IUA Business Solutions
IUA Business Solutions's reply01 Nov 2018, 11:01
Official

Dear Mr Banks

We acknowledge your comments and note the content thereof.

We can confirm that a complaints administrator has been in contact with you.

Kind regards

Complaints Team

's update06 Nov 2018, 12:06
Reviewer Update
I am happy to state that after much paperwork and complaining on my side, IUA has honored my claim in full, thank you !!!