Shortfall service is BAD!

What bad experience dealing with IUA Business Solution, NEVER AGAIN! My insurance paid for my claim. We contacted IUA, they attitude in assisting a client was extreme bad, it seem they don't care about our request or the assisted we need from them. my side I will made sure my family, colleagues and friends never to try doing business with them.<br> <br> Since our insurer decided have the vehicle written off, we then decided to look for another vehicle by deal can't be complete cause IUA is delaying the process IUA and failing to do they job. ok even if the was not paid as yet, the bank and dealership need a letter confirm fund from IUA will been received. we never driven on TAXI for years now.. thank IUA we also need to be in unroadworhy TAXI's#MAD :-( !. <br> <br> In customer service, having smile and been polite is last in my list, efficient service top's it, and all customer can stronger agree me. IUA don't care PEOPLE!