cB
charles B

1 reviews | Active since Jul 2016

08 Jul 2016, 09:57

short payment of cancelled policy

<p>Good day</p> <p> </p> <p>Thank you for the below response</p> <p>I confirm to have received the below payments (R1554.98 & R1622.60) total R3177.58</p> <p>However I still require an explanation on the deference of R933.93 as per below break down received</p> <p> </p> <p>Cancellation date<br />30/06/2016<br />Recorded mileage <br />90 000kms<br />Facility amount <br />R 11 500.00<br />Claims lodged <br />R 7 328.49<br />Cancellation penalty<br />R 60.00<br />Total <br />R 4 111.51<br />Paid <br />R1,554.98<br />Paid <br />R1,622.60<br />Difference <br />R 933.93<br /> </p> <p> </p> <p> </p> <p>From: Cancellations Department ********** <br /> Sent: 07 July 2016 12:30 PM<br /> To: Bungane, Odwa OC<br /> Subject: RE: Policy Number-- WHLM001183</p> <p> </p> <p> </p> <p>Good day</p> <p> </p> <p>Thank you for contacting IUA Business Solutions.</p> <p> </p> <p>As per our telephonic conversation kindly note that after reviewing the cancellation and calculation a total of the refund an amount of</p> <p>R3177.58 has been arrived at. We have already refunded an amount of R1554.98 and further refund of R1622.60 will be paid into your bank</p> <p>account today . </p> <p> </p> <p>Should you have any further questions, please feel free to contact us on (031) ********** .</p> <p> </p> <p>Kind regards</p> <p> </p> <p> </p> <p>Brandon Pillay Policy Administrator</p> <p>L: ********** | F: ********** | ********** | www.iua.co.za</p>

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Replies (2)
IUA Business Solutions
IUA Business Solutions's reply08 Jul 2016, 10:27
Official

Dear Mr Bungane,


We acknowledge receipt of your comments and confirm that a detailed response will follow upon completion of our investigation into the matter.

Kind regards

IUA BUSINESS SOLUTIONS

IUA Business Solutions
IUA Business Solutions's reply08 Jul 2016, 13:55
Official

Dear Mr Bungane,

We confirm that a detailed response was emailed to you today and trust that the matter is finalised.

Kind regards,

IUA BUSINESS SOLUTIONS