SL
Siviwe L
1 reviews | Active since May 2018
22 May 2019, 09:51
Rip-off insurance
I was covered for R2500 for scratch and dents, I was then requested to get 2 quotations which I did I also sent the pictures as they requested but still they are asking for jpg format while the pictures were in jpg and pasted on word to minimize the space, they want RMI registered companies that are extremely costy and obviously that will lead to a claim being declined.
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Replies (2)
IUA Business Solutions's replyOfficial
22 May 2019, 10:11Dear Mr Lutshaba,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claim process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claim process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
IUA Business Solutions's reply22 May 2019, 10:11
Official
Dear Mr Lutshaba,
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claim process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
We acknowledge receipt of your review and thank you for bringing the matter to our attention.
We are sorry to hear of your dissatisfaction with the claim process. The matter has been allocated to an administrator for investigation and urgent feedback.
We trust that you find the above in order.
Kind Regards
The Complaints Team
IUA Business Solutions's replyOfficial
22 May 2019, 17:29Dear Mr Lutshaba,
A detailed response has been sent to your email address we have on record.
Kind Regards,
IUA COMPLAINTS TEAM
A detailed response has been sent to your email address we have on record.
Kind Regards,
IUA COMPLAINTS TEAM
IUA Business Solutions's reply22 May 2019, 17:29
Official
Dear Mr Lutshaba,
A detailed response has been sent to your email address we have on record.
Kind Regards,
IUA COMPLAINTS TEAM
A detailed response has been sent to your email address we have on record.
Kind Regards,
IUA COMPLAINTS TEAM