DH
Danie H

1 reviews | Active since May 2013

20 Feb 2019, 08:42

Refusing to pay out

I put in a claim for a dent in my car’s door, and scratches on the roof. According to the brochure, and the quote that I submitted, those two damages should be covered. IUA declined to pay out. This is doing business in bad faith

0
Replies (1)
IUA Business Solutions
IUA Business Solutions's reply20 Feb 2019, 09:21
Official
Dear Mr. Heath,

We acknowledge receipt of your review and thank you for bringing the matter to our attention.
 
We are sorry to hear of your dissatisfaction with your recent claim. The matter has been allocated to an administrator for investigation and urgent feedback.
 
 We trust that you find the above in order.
 
 Kind Regards 
 The Complaints Team