EN
Elijah N
1 reviews | Active since Apr 2022
12 May 2025, 15:00
Poor service/ extended delays on claims
I contact IUA as I was advised to do so by truworths, I contacted IUA on what's app on the 3rd of May 2025 and was advised it will take 2-3 business days, it's now the 12th of May and when I contacted IUA on what's app, they advised it will take 2-3 business days, how can truworths use such an unreliable company to handle their claim.
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IUA Business Solutions's replyOfficial
12 May 2025, 15:23 Dear Elijah Naidoo
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM
IUA Business Solutions's reply12 May 2025, 15:23
Official
Dear Elijah Naidoo
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
Kind Regards
IUA COMPLAINTS TEAM