EG
Elize G
1 reviews | Active since Dec 2020
27 Jan 2021, 09:41
POOR CUSTOMER SERVICE, FAILURE TO UNBLOCK ACCOUNT.
Got retrenched, insurance paid by Edgar's account. Now employed, all prove has been sent to IUA and I'm paying my own account again. Yet they are still failing to unblock the J Code on my account. I am now paying for something I am unable to use. Extremely poor and useless customer service!!
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IUA Business Solutions's replyOfficial
27 Jan 2021, 10:02Dear Miss Grobler,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer who will investigate your complaint.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer who will investigate your complaint.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply27 Jan 2021, 10:02
Official
Dear Miss Grobler,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer who will investigate your complaint.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the insurer who will investigate your complaint.
Kind Regards,
THE COMPLAINTS TEAM