1 reviews | Active since Aug 2014
Offensively impolite agent
STRM009293P. Your agents are very rude. Please train them to treat customers with respect. For reference, listed to call DD 23July ********** Very disappointing for a company like yours.
Dear Mr Mrara,
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM
Dear Mr Mrara,
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
We are investigating the matter and may contact you for more details so that we can finalise it as soon as possible.
Kind Regards
IUA COMPLAINTS TEAM