JV
Jade V

1 reviews | Active since Jun 2012

12 Mar 2024, 12:47

**** of Insurance

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Review of Edgars

J Jade 3 reviews | Active since Jun 2012 12 Mar 2024 at 12:46 Insurance **** When I took out my edgars account in April 2023, I also signed up for the compulsory Account Protection Plan which is insurance for illness, death and loss of income. Since early February, I have been trying to claim for loss of income but I have been sent from pillar to post between RCS, Edgars, IUA (insurance administrator) and Hollard (insurance underwriters).

The final verdict, IUA has no record of a policy on any of my details so they refuse to help, yet every month on my edgars statement is a charge for the Account Protection Plan insurance.

I am utterly disgusted at the service I've gotten from all 4 of these companies in the last 30 days and would advise anyone to avoid taking out any form of credit with Edgars or RCS, or any form of insurance with IUA.

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply12 Mar 2024, 14:18
Official
 
Dear  Jade Volkwyn 
  
We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction. 
  
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.
  
Kind Regards 
IUA COMPLAINTS TEAM