ZB
Zanelle B

1 reviews | Active since Sept 2014

28 Dec 2017, 17:57

Not willing to pay Insurance Claim

After confirming telephonically with one of the consultants that my documents are in order to submit my claim, I have e-mailed the documents. I now receive an e mail stating that documents are required although I have sent all documents Confirmed by their consultant/emoloyee . My vehicle payment is due and they are delaying the claim payment!

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply29 Dec 2017, 08:06
Official

Dear Ms Breedt

We acknowledge receipt of your complaint and note the contents thereof.

Kindly note that your matter has been assigned to an administrator and is currently being investigated.A detailed response will be communicated to you upon completion.

We appreciate your patience in this regard and trust that you find the above in order.

Kind Regards,

Fikile Marhwa