TK
Thabang K
1 reviews | Active since Jun 2015
21 Sept 2020, 01:14
Not impressed at all
Worst response time. Still waiting for feefback on my retrenchment claim.
Helpful (0)
Replies (2)0
Replies (2)
IUA Business Solutions's replyOfficial
21 Sept 2020, 08:46Dear Thabang,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
IUA Business Solutions's reply21 Sept 2020, 08:46
Official
Dear Thabang,
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
We acknowledge receipt of your review and we are sorry to hear of your dissatisfaction.
Please note that the matter has been allocated to a dedicated Complaints Administrator who will investigate and provide urgent feedback to you accordingly.
We may contact you should we require further information.
Kind Regards,
THE COMPLAINTS TEAM
TK
Thabang K's updateReviewer Update
03 Nov 2020, 23:21My claim was processed within a week of my logging a review. Thank you to the complaints team at IUA. The team kept me in the loop (phone calls, sms and e-mail). Truly grateful.
TK
Thabang K's update03 Nov 2020, 23:21
Reviewer Update
My claim was processed within a week of my logging a review. Thank you to the complaints team at IUA. The team kept me in the loop (phone calls, sms and e-mail). Truly grateful.