Misleading & Dishonest

I did a insurance claim with IUA Business Solutions in December 2014,I received a confirmation email on the 16 January 2015 that my claim was approved from February 2015 to July 2015.When I submitted my documents for payment for April 2015,I received a email from Claim department that the claim is only for 3 months.I think this is very dishonest &amp