WM
Wilson M
1 reviews | Active since Nov 2019
17 Nov 2019, 18:15
Manager
The experience was terrible because when they need to fix my car. They tell me all the problems of this world. I have 6 weeks going back and forth because of the quotation that I receive from different parnelbeat and they don't approve them. Instead they are waiting for my policy to come to an end then they keep quiet. This is my policy number B***.
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Replies (1)
IUA Business Solutions's replyOfficial
18 Nov 2019, 09:17Dear Wilson M
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy number or ID number in order to assist you with your concerns. Please email your details to ***.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy number or ID number in order to assist you with your concerns. Please email your details to ***.
Kind Regards
IUA COMPLAINTS TEAM
IUA COMPLAINTS TEAM
IUA Business Solutions's reply18 Nov 2019, 09:17
Official
Dear Wilson M
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy number or ID number in order to assist you with your concerns. Please email your details to ***.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Kindly provide us with your policy number or ID number in order to assist you with your concerns. Please email your details to ***.
Kind Regards
IUA COMPLAINTS TEAM
IUA COMPLAINTS TEAM