NM
Nambitha M
1 reviews | Active since Feb 2021
24 Feb 2021, 21:41
LOOTING BY IUA Business Solutions
I am cardholder of Edgars for a long time. As a old person I tried my level best to pay my installments so that i can run away from credit bureau. Recently I noticed my Edgar's account was not going down & I struggled to good explanation why it was not going down.
On 17th February 2021 through the intervention of my son I was told by new place that purchased Edgar's that I have three policies with IUA Business Solutions.
As follows one started from January 2015 at R97.00 (5 years') premium , second one started on August 2020 at R87 (4 months) and last one on August 2020 at R63 (4 months) I never signed or accepted terms or have knowledge about these policies. Never received any policy contract or terms of contract.
I am a pensioner and lucky now I can access emails and write. How did Edgar's allow IUA Business Solutions to link everything on my account?
Helpful (0)
Replies (8)0
Replies (8)NM
Nambitha M's updateReviewer Update
24 Feb 2021, 21:51They must pay back my money.
NM
Nambitha M's update24 Feb 2021, 21:51
Reviewer Update
They must pay back my money.
IUA Business Solutions's replyOfficial
25 Feb 2021, 08:25Dear Ms Mango,
We acknowledge receipt of your complaint. We are are sorry to hear of your dissatisfaction.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
We acknowledge receipt of your complaint. We are are sorry to hear of your dissatisfaction.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
IUA Business Solutions's reply25 Feb 2021, 08:25
Official
Dear Ms Mango,
We acknowledge receipt of your complaint. We are are sorry to hear of your dissatisfaction.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
We acknowledge receipt of your complaint. We are are sorry to hear of your dissatisfaction.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
NM
Nambitha M's updateReviewer Update
01 Mar 2021, 10:56Noted with thanks. I will wait for feedback and REFUND!.
NM
Nambitha M's update01 Mar 2021, 10:56
Reviewer Update
Noted with thanks. I will wait for feedback and REFUND!.
NM
Nambitha M's updateReviewer Update
06 Mar 2021, 11:21On the 6 March 2021. Nothing positive so far.
Only a vangue email coming from Ms Pillay talking about application for access to call records.
I never signed it bu requested them to action my request and I have no relationship with them. They benefitted from me via Edgar's Account *******ly. That is a serious matter to me and I do not take lightly.
I am waiting for positive response.
Only a vangue email coming from Ms Pillay talking about application for access to call records.
I never signed it bu requested them to action my request and I have no relationship with them. They benefitted from me via Edgar's Account *******ly. That is a serious matter to me and I do not take lightly.
I am waiting for positive response.
NM
Nambitha M's update06 Mar 2021, 11:21
Reviewer Update
On the 6 March 2021. Nothing positive so far.
Only a vangue email coming from Ms Pillay talking about application for access to call records.
I never signed it bu requested them to action my request and I have no relationship with them. They benefitted from me via Edgar's Account *******ly. That is a serious matter to me and I do not take lightly.
I am waiting for positive response.
Only a vangue email coming from Ms Pillay talking about application for access to call records.
I never signed it bu requested them to action my request and I have no relationship with them. They benefitted from me via Edgar's Account *******ly. That is a serious matter to me and I do not take lightly.
I am waiting for positive response.
IUA Business Solutions's replyOfficial
08 Mar 2021, 08:56Dear Ms Mango,
We acknowledge receipt of your above comments.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
We acknowledge receipt of your above comments.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
IUA Business Solutions's reply08 Mar 2021, 08:56
Official
Dear Ms Mango,
We acknowledge receipt of your above comments.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
We acknowledge receipt of your above comments.
Please note that the matter has been assigned to a dedicated complaints administrator who will be in contact with you shortly.
Kind Regards
IUA Complaints Team
NM
Nambitha M's updateReviewer Update
08 Mar 2021, 09:18Noted!
I will continue waiting for a detailed response with actionable steps. With the hope this matter will not drag for a long time.
I want my money to be paid back (with interest accumulated).
I will continue waiting for a detailed response with actionable steps. With the hope this matter will not drag for a long time.
I want my money to be paid back (with interest accumulated).
NM
Nambitha M's update08 Mar 2021, 09:18
Reviewer Update
Noted!
I will continue waiting for a detailed response with actionable steps. With the hope this matter will not drag for a long time.
I want my money to be paid back (with interest accumulated).
I will continue waiting for a detailed response with actionable steps. With the hope this matter will not drag for a long time.
I want my money to be paid back (with interest accumulated).
NM
Nambitha M's updateReviewer Update
16 Mar 2021, 08:09So far, I am getting emails updating me about this matter (THAT IS POSITIVE IN A SIGN). They are other role players that are introduced by IUA (i.e Edgars & Holland). Full internal investigation is taking place, with the hope all three policy disputes will be rectified within appropriate time.
Cheers!
Cheers!
NM
Nambitha M's update16 Mar 2021, 08:09
Reviewer Update
So far, I am getting emails updating me about this matter (THAT IS POSITIVE IN A SIGN). They are other role players that are introduced by IUA (i.e Edgars & Holland). Full internal investigation is taking place, with the hope all three policy disputes will be rectified within appropriate time.
Cheers!
Cheers!
IUA Business Solutions's replyOfficial
16 Mar 2021, 10:31Dear Ms Mango,
Thank you for your feedback.
Upon receipt of the request from that was sent to you to complete - we will be able to finalise the matter.
Kind Regards
IUA Complaints Team
Thank you for your feedback.
Upon receipt of the request from that was sent to you to complete - we will be able to finalise the matter.
Kind Regards
IUA Complaints Team
IUA Business Solutions's reply16 Mar 2021, 10:31
Official
Dear Ms Mango,
Thank you for your feedback.
Upon receipt of the request from that was sent to you to complete - we will be able to finalise the matter.
Kind Regards
IUA Complaints Team
Thank you for your feedback.
Upon receipt of the request from that was sent to you to complete - we will be able to finalise the matter.
Kind Regards
IUA Complaints Team