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zukiswa K

1 reviews | Active since Oct 2025

28 Oct 2025, 21:12

Long wait to get paid out.

I'm Zukiswa Primrose ***aza, I've been waiting for my payout since 22 September 2025. They told me 11 days waiting period first, after that they 3 days and now they still tell me 14 days. Even now I'm in debt due to them.

0
Replies (2)
IUA Business Solutions
IUA Business Solutions's reply29 Oct 2025, 08:09
Official
Dear Zukiswa ***aza,

We acknowledge receipt of your comments above. We are sorry to hear of your dissatisfaction.
Please note that the matter has been redirected to the relevant department, who will be in contact with you shortly.

Kind Regards,
IUA COMPLAINTS TEAM
IUA Business Solutions
IUA Business Solutions's reply03 Nov 2025, 08:18
Official
Dear Zukiswa ***aza,

We would like to take this opportunity to thank you for making us aware of your experience and we apologise for any inconvenience caused. The claim is with the insurer for Audit and can only be finalised once we receive feedback

Kind Regards
IUA COMPLAINTS TEAM