JET HOSPITAL PLAN CASH BACK POLICY -NOT IUA

I WAS INFORMED A FEW MONTHS BACK THAT THIS COMPANY IUA ,NOT SURE WHO THEY ARE ARE NOW PAYING OUT CLAIMS THAT ARE MADE TO HOLLARD.I ASK FOR A CLIAN FROM IN MARCH NO -RESPONSE , I SEND A NOTHER REQEUST IN IN JUNE , 22, NOTHING INSTEAD THEY SEND ME MAILS TO RATE THERE SERVICES, WHAT SERVICE,ON THE 22JULY I RECEIVE A MAILS ,SMS AND CALL , WHICH I DID NOT ANSWER oops sorry , CALLED BACK , THE AGENT Anastasia Kesaven ANSWERD , RAISED HER VOICE AT ME AND DROP THE CALL. Girl not trying to take your job from you, but you could have handle this better.you not he problem , the company you work for is .She send me the claim form and her name was on the mail. My problem is firstly people work from home they send you a form to print and full in by hand , GOSH... i have claimed from Hollard i think about 3 times , easy fast , full in the form send , funds recieved . OW WITH IUA WHAT EVER,, THEY SEND ME 7 PAGES,,FIRST I HAVE TO GO TO THE HOSPITAL CHBAHOSPITAL GOVERMENT HOSPITAL , WHICK I NOTN SURE IF THIS COMPANY IS FRM SA, WITH COVID - DELTA YOU NOT ALLOWED IN WITH OUT A APPIONTMENT , DOCTOR DONT HAVE CONSULTING ROOMS,, GOSH.. THE 7 PAGES THEY SEND ME THE QUESTION , I AM CLAIMING FUNDS I PAY TO YOU ANS SAVE WITH HOLLARD TO OVER EXPENSES WHEN ONE OF MY FAMILY MEMEBER IS IN HOSIPTAL. YOU ASK ME TO GO GET MEDIACL RECORD, AFTER I SEND YOU ALL I HAVE, DOCTOR MUST STAMP THE THING, I WILL SEND YOU THE FORM HOLLARD ASK ME TO FULL IN, SISNCE THE MAIL YOU SEND SIAD NOTHING ON MY POLICY WILL CHANGE, THE ONLY QUESTION ON THAT FORM THAT I DONT SEE YOU ASK IF THE PERSON CAN HAVE ***S, YOU ASK -ON PAGE 6 ACTIVITY-WALKING BENDINGCOMMUNICATION,READING,MANUAL DEXTERITY,WASHING CAN THE PERSON WASH IN A BATH OR SHOWER..DRESSING,,FEEDING,TOILET USE - YOU FORGT TO ADD WHO HOLDING IT..AND CAN THE PERSON USE THIS PRIVATE PART FOR ANY THING.I PAY MONEY EVER MONTH ..I HAVE SEND ALL THE REPORT - DISCHARGE FROM WHY DO YOU NEED ALL THIS **** AND PLEASE I NEED YOU TO CONTACT THE HOSPITAL AND GET A STAMP..FROM HER I SENDING THIS TO CLIENTELE LEGAL,OMBUSMAN AND HOLLARD. I PAY YOU I NEED MY PAY BACK- 24 HOURS, I HAVE HE NORAML CLIAM FROM FROM HOLLARD I FULL THAT IN AND SEND , NOT TAKING YOUR **** IUA , DONT KNOW YOU..