IUA/Hollard

I am To share my disappointment and disapproval of this service provider who are intermediate of Hollard insurance. The best thing that they specialized in is making their agents memorize the recitation on informing us "they are whatever dedicated agent and blah blah blah this conversation is recorded for quality purposes". I am yet to receive my cell phone device that I began the claim process from the 6th of July. I have been calling since then to get updates on the process since no one cares or bother to reach out, at least as a courtesy to keep you abreast.

I have already spoken to more than 10 different agent, which I have to repeat my story on the reason of my call even after I provided my existing claim number.

I have never experienced such a bad service. As I submit this review, I have yet again been told to wait for the cell phone delivery company to call me, to arrange the delivery that have still happen between 3- 5 working days.

This is a disgust and all I am to do is to cancel my premium and relation with this non concerned service provider to a better ones.

All In a Intent To Receive A Better Customer Service