Iua disappointment

I've been waiting 2 weeks for iua sollutions for assistance. All i require is for them to update the number on the account as I was ****** with the device where the number that is on profile was included. Was given the run around to vodacom hollard and I am still unable to get just the otp updated so that I can get an update on the replacement device. I am disappointed as I am unable to feed my family for this 2 weeks as I am an uber driver awaiting them to respond. All I needed was for them to update my information as I cannot login to get information on my new device.