BD
Barbara D

1 reviews | Active since Nov 2021

21 Mar 2022, 01:36

IUA business solutions they are evils with no heart to their customers!!!

Hellopeter, it's me again with another issues, IUA Company is a silent killer!when it's comes to Customers, ok my Husband was injured December 30/2021 and he was admitted to Parklands private hospital, because his shoulder was broken into 4 pieces, than he had 6 pins and 2 plates inside his shoulder, the sad part is, everytime he has severe pains thru his injuries, ๐Ÿ˜˜my problem is when ever I made a claim they always comes up with negative results, like sending sms that m behind with my policies!in February he was admitted for the third time at Umhlanga private hospital, I sent everything to them, and i received the email +sms that confirming that the claim was approved!after that they refused to pay out claim, the worst part they cancelled all my policies, mind you i have an account with Edgars stores not with them,they confused me up until I decided to paid them,on the other side Edgars told me iam in arrears!how can I made payments both sides?IUA sent me the form to do stop order!to me it was a **************** from IUA, I went to Edgars Gateway, I only find out that they removed my Husband permanently in the system+myself because they said his not qualified to have a policy anymore, at the age of 59 years?I took this policy more than 9 years ago with Hollard, and i never had these issues before, how can this IUA treat me like this?its because of my coulor of my skin?lastly how can I wait for 6 months if they put back my all policies?sitting with lifeless person, fighting for his life everyday?look at what time now?iam busy trying to saved my Husband thru his heavy pains ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญi will never advice anyone to join IUA ๐Ÿ’”๐Ÿšฎand their workers they helpless with no manners to their customers, I need you to intervene, before I take further steps Hollard Life insurance policy need to intervene too in this mess issue's ,many complaints about IUA, I have a funeral cover with Hollard from 2004 if m not mistaken, and i did asked IUA all my voice recordings from December 10, it's the day I started paying them with their Nedbank account under pressure my family Attorneys need all that, because i want to sue them,for what they done to my Husband, they can't get away with this matter I promise!!!

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Replies (1)
IUA Business Solutions
IUA Business Solutions's reply22 Mar 2022, 08:49
Official
 Dear Ms Dlamini

Thank you for taking the time to review your experience.

We appreciate your positive feedback.

Kind Regards
Complaints Team.